By using our site, you consent to our privacy policy

Privacy Policy

  1. What information do we collect?
  2. How is that information used?
  3. How do we protect your information?
  4. Do we use “cookies”?
  5. Do we disclose collected information to outside parties?
  6. How can you opt-out, remove or modify your information?
  7. Third party links
  8. Policy changes
  9. Questions and feedback
  10. Online Policy Only
  11. Return Policy

What information do we collect?

We collect information from our customers when they register on our website, place an order, respond to a survey or communication such as e-mail, or participate in another website feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information, otherwise your visit to our website is anonymous. For gift orders we collect information about the recipient in order to complete the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and gather information about our website visitors. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

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How is that information used?

We may use the information we collect from you when you register, purchase products, surf our website, or use certain other website features in the following ways:
To personalize your website experience and to allow us to deliver the type of content and product offers that you would be most interested in.

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please call us to opt-out or remove you from our lists, Toll Free: 800-606-6777
  • If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

Visitors who register or participate in other website features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

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How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

When you place orders or access your personal information, we oÙer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

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Do we use “cookies”?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow them) that enables the website or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about our website traffic and website interaction so that we can offer a better website experience and improve our website tools in the future.

We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser’s settings, for additional information please look at your browser’s Help menu, search for help on modifying your cookies.

If you turn cookies off, you won’t have access to many features that make your website experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service Toll Free: 800-606-6777.

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Do we disclose collected information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Wishing Well Medical Supplies. It also does not include website hosting partners and other parties who assist Wishing Well Medical Supplies in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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How can you opt-out, remove or modify your information?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

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Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including broken links).

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Policy changes

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 24, 2016.

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Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

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Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

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Return Policy

Please also visit our Return Policy page establishing the use, disclaimers, and limitations of liability governing the purchase of products from Wishing Well Medical Supplies’.

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